Privacy

Privacy Policy

1. IntroductionCrest Logistics Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
   We may collect the following types of personal information:
   • Contact details: name, email, phone number, business address
   • Business information: company name, ABN, service preferences
   • Logistics data: shipment details, delivery addresses, container specifications
   • Website usage: IP address, browser type, pages visited, time spent.
3. How We Collect Information
   We collect personal information through:
   • Online forms (e.g., “Request a Quote”)
   • Email and phone correspondence
   • Direct business interactions
   • Website analytics tools (e.g., cookies, tracking pixels)
4. Why We Collect Your Information
   We use your information to:
   • Provide and manage logistics services
   • Respond to inquiries and provide quotes
   • Improve our website and customer experience
   • Comply with legal and regulatory obligations
5. Disclosure of Information
   We may share your information with:
   • Freight and transport partners
   • IT and cloud service providers
   • Legal or regulatory authorities when required
   We do not sell or rent your personal information to third parties.
6. Data Security
   We implement reasonable physical, technical, and administrative safeguards to protect your data from unauthorized access, alteration, or disclosure.
7. Access and Correction
   You may request access to your personal information or ask for corrections by contacting us at info@crestlogistics.com.au. We will respond within a reasonable timeframe.
8. Cookies and Tracking
   Our website may use cookies to enhance user experience. You can disable cookies via your browser settings, but this may affect site functionality.
9. Third-Party Links
   Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
    We may update this policy from time to time. The latest version will always be available on our website.